Privacy Policy

At GMP Cabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Contact Information: Name, phone number, email address
• Booking Information: Pickup and drop-off locations, travel dates and times
• Payment Information: Payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and customer support interactions

1.2 Automatically Collected Information

When you use our website or services, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: GPS coordinates (when you enable location services)
• Cookies: Small data files stored on your device (see our Cookie Policy)

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process bookings, dispatch drivers, and complete your rides
• Communication: To send booking confirmations, updates, and customer support responses
• Payment Processing: To process transactions and prevent fraud
• Service Improvement: To analyze usage patterns and enhance our services
• Marketing: To send promotional offers and updates (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Safety and Security: To ensure passenger and driver safety

3. Information Sharing and Disclosure

We may share your information with:

• Drivers: Name, phone number, and pickup/drop-off locations to facilitate your ride
• Payment Processors: To process transactions securely
• Service Providers: Third parties who help us operate our business (e.g., hosting, analytics)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure data storage and access controls
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookie Management: Control cookies through our cookie settings or browser preferences
• Location Services: Disable location tracking through your device settings

To exercise these rights, please contact us at pavangowdalg799@gmail.com or call +91 77607 61782.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website functionality

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more details, please see our Cookie Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After the retention period, we will securely delete or anonymize your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using GMP Cabs' services, you acknowledge that you have read and understood this Privacy Policy.